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Cork County Council Local Enterprise Offices Statement re. COVID-19 Situation

Cork County Council would like to ensure the public that our Local Enterprise Offices of South Cork and Cork North and West are continuing to operate to offer a first stop shop suite of services to the business community.

In adapting our business model to the ever evolving COVID-19 situation we will continue to offer much of our services either online or over the phone. Unfortunately, as a result of the emerging situation and in keeping with public health advice our office premises will not be accessible to members of the public. We would encourage customers to access us by telephone at the numbers below or similarly through our email addresses provided. We very much welcome your continued engagement with us.

LEO South Cork

Tel: (021) 4285200               Email: southcork@leo.corkcoco.ie


LEO North Cork 

Tel: (022) 43235                    Email: northcork@leo.corkcoco.ie


LEO West Cork

Tel: (023) 8834700               Email: westcork@leo.corkcoco.ie


Our weekly business advice clinics remain bookable online and our advisors will deliver the one-to-one clinics over the telephone. Similarly, our mentor supports remain open for business and as normal please sign up for these online.

All of our grant supports are applied for online and this service will not be interrupted. Our evaluation processes for these grants will similarly transfer to an online/remote working situation and should see little by way of delays in delivering outcomes to applicants.

Our LEO executives will remain available to our business community and we will put processes in place to support our client base. As the situation evolves and if new and innovative supports become available to support the business community through this crisis, we will immediately bring these to our customers. We remain working closely within the Local Government Community and with Enterprise Ireland and the Department of Business, Enterprise and Innovation (DBEI) to support business continuity through these challenging times.

A checklist for business continuity planning has been updated in consultation with the HSE. All the details of this can be found on our websites.

We would encourage all businesses seeking cashflow advice and support in the first instance to connect with your bank. It is critical that businesses ensure that they have a contact within their bank with whom they can liaise. The banks have been working together over the past week to co-ordinate to support individuals and businesses most affected by the impact of the pandemic.

We would also encourage employers and employees alike to take note of the latest advice and supports from our colleagues in the Department of Employment Affairs and Social Protection. Detailed in point 7 below is relevant information in this regard. We would urge people to follow this advice and in doing so will unlock supports in a timely manner.

Considering the most recent Government advice regarding COVID-19, all training courses, workshops and events have been deferred with immediate effect until further notice. This is a precautionary measure in the interest of safeguarding public health and we sincerely apologise for any inconvenience.


Government supports for COVID-19 impacted businesses

The COVID-19 crisis is presenting immediate and severe financial challenges for businesses.

Here are some practical steps you can take:

1. Talk to your bank. All the banks have announced that they will offer flexibility to their customers, and they may be able to provide payment holidays or emergency working capital facilities.

2. Take immediate steps to manage your cashflows. Look for scope to:

  • Lower variable costs
  • Delay discretionary spend
  • Extend your payables
  • Expedite your receivables
  • Explore supply chain financing options

3. Use available government supports for working capital.

  • The Credit Guarantee Scheme supports loans up to €1 million for periods of up to 7 years. Applications can be made to AIB, Bank of Ireland and Ulster Bank. Eligibility criteria apply.
  • Microenterprises, can access COVID-19 loans of up to €50,000 from MicroFinance Ireland. Loans are available at an interest rate of between 6.8% and 7.8%. Businesses can apply through their Local Enterprise Office or directly at microfinanceireland.ieEligibility criteria apply.
  • The €200m SBCI COVID-19 Working Capital Scheme for eligible businesses will be available within the next week. Maximum loan size will be €1.5 million (first €500,000 unsecured) and the maximum interest rate will be 4%. Applications can be made through the SBCI website at sbci.gov.ie . Eligibility criteria apply.
  • €200m Package for Enterprise Supports including a Rescue and Restructuring Scheme is available through Enterprise Ireland for vulnerable but viable firms that need to restructure or transform their business.

4. Get advice from your accountant or use the advisory support available from your local LEO.

5. Check if your insurance policy covers you for an interruption in your business, or a temporary business closure, caused by COVID-19

6. If you have concerns about your ability to pay your tax liabilities speak to the Revenue Commissioners, who have advised:
"On an on-going basis, Revenue engages with viable businesses experiencing temporary cash flow or trading difficulties that affect the timely payment of tax. Revenue works very successfully with businesses that engage early to resolve their tax payment difficulties. Revenue will engage with any viable business thatexperiences temporary cashflow difficulties, including difficulties arising from exceptional circumstances such as the COVID-19 (Coronavirus) outbreak.” See www.revenue.ie.

Revenue has also posted advice for businesses experiencing trading difficulties as a result of COVID-19. This includes information on tax returns, the application of late payment interest, debt enforcement, tax clearance and customs

7. Be aware of other government supports available. For example:

  • Employees of businesses that need to reduce hours or days worked can avail of the Department of Employment Affairs and Social Protection Short-time Work Support.
  • Government is asking those employers who have ceased trading if at all possible, to continue to pay workers during this period – at least at the jobseeker rate of €203 per week. The Department of Employment Affairs and Social Protection is setting up a refund scheme for employers to pay staff the €203 per week for each worker. This means that workers retain their link with employers and there is no need for them to submit a Jobseekers claim.
  • For those workers who have been laid off without pay, there is no need to visit an Intreo Centre. The DEASP is introducing a new support payment for the self-employed who have lost business and to those who have lost employment as a result of the COVID-19 pandemic, the COVID-19 Pandemic Unemployment Payment. This support pays a flat rate of €203 per week for a six-week period. Applications can be made using this one-page application form.
  • The full range of Enterprise Ireland, IDA Ireland, Local Enterprise Office and Údarás na Gaeltachta grant supports will be available to firms to help with strategies to innovate, diversify markets and supply chains and to improve competitiveness.
  • The Department of Employment Affairs and Social Protection and the Department of Business, Enterprise and Innovation will provide a joint First Responder support service through the Intreo Offices and development agencies, Enterprise Ireland and IDA Ireland in each region to provide tailored supports for impacted firms, with objective of avoiding mass lay-offs and buying time for firms to work through the short-term disruptions.
  • A Finance in Focus grant of €7,200 will be available to Enterprise Ireland and Údarás na Gaeltachta clients that want to access consultancy support to undertake immediate finance reviews.
  • In addition to their current range of business supports to microenterprises, LEOs can also provide business continuity vouchers from €2,500 to assist in preparing any business continuity issues that arise in the current challenging environment. 
  • Enterprise Ireland has published a COVID-19 Business Response Plan.

The Department has updated its checklist on Business Continuity Planning which provides a checklist of preparatory actions for businesses in responding to COVID-19 and other relevant information and links on COVID-19.

Cork County Council Local Enterprise Offices Statement re. COVID-19 Situation End


Local Enterprise Offices (LEOs), act as a “First Stop Shop” for anyone seeking information and support on starting or growing a business in Ireland.  The role of the LEO is to drive the development of local enterprise, putting micro and small business at the heart of job creation.  We support business start-ups and work to increase the job potential of new and existing micro and small businesses with information, advice, training, mentoring, seminars and selective financial support.


The services of the Local Enterprise Office can be set out in the following areas:


  • Business Information & Advisory Services;
  • Enterprise Support Services;
  • Entrepreneurship Support Services;
  • Local Enterprise Development Services.


In delivering on its First Stop Shop for businesses our activity in 2017 will include:


  • Supporting entrepreneurs, owners and manager in accessing financial supports and enabling them to plan, grow and sustain productivity, innovation and competitiveness;
  • Providing access to training & mentoring supports to an increased number of participants;
  • Supporting business in accessing and participating in exhibitions, seminars and networking events;
  • Promotion of the Microfinance Ireland Loan Fund;
  • Promotion of Trading Online Vouchers;
  • Liaising directly with Enterprise Ireland regarding the progression pathways for new and existing clients;
  • Referring enterprises to other relevant support services;
  • Supporting sectoral networks to promote the development of clusters;
  • Promoting the National Enterprise Awards;
  • Engaging in Enterprise Education within primary, secondary and third level education sectors;
  • Collaborating and ongoing work with other agencies and our protocol partners.


The LEOs are a network of 31 offices located throughout Ireland and within Cork County Council there are two LEOs, full details of which are set out below. We would invite you to visit our full service websites to see further details of all that is currently available from the LEOs in Cork.


Local Enterprise Office Cork North and West



North Cork

Tel: (022) 43235

Email: northcork@leo.corkcoco.ie

Blackwater House, Mallow Business Park, Gouldshill, Mallow, Co. Cork


West Cork

Tel: (023) 8834700

Email: westcork@leo.corkcoco.ie

8 Kent Street, Clonakilty, Co. Cork


Local Enterprise Office South Cork



Tel: (021) 4285200

Email: southcork@leo.corkcoco.ie

Business Growth Hub, County Hall Campus, Carrigrohane Road, Cork