Governance and Administration

Website Accessibility Statement

Cork County Council is committed to making its website(s) accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to content published on www.corkcoco.ie.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA, due to the non-accessible content listed below.

Non-accessible content

Should you wish to contact us regarding accessibility please see the feedback and contact information section below. We will do our best to ensure that any content you are requesting is made available and accessible.

We are working to improve the accessibility compliance of our websites and will endeavour to apply all accessibility standards to content being published to our website going forward.

Parts of the Council’s website are not fully accessible. For example:

  • Tables: Some tables in publications do not have correctly defined headers.
  • PDFs: Some documents in PDF format are not fully accessible and may in some instances lack a correct tab order or headings
  • Breadcrumb trail: Visited link text colour must contrast sufficiently with its background colour.
  • Images: all images have alt text but a small number are insufficiently descriptive or have slightly misleading alt text.

This is not an exhaustive list of non-accessible content and we will work through these and other issues to address them.

Cork County Council is undertaking two work items to improve the accessibility of its website(s):

  • Staff are reviewing and improving the accessibility of all PDFs on an ongoing basis
  • Cork County Council has commissioned a web accessibility tool and is actively working through the accessibility issues it is highlighting. On completion of this work a web development company with expertise in accessible websites will be commissioned to carry out a site audit.
Exempted content

Content published prior to 23 September 2018 is exempt under the EU Web Accessibility Directive. Cork County Council advises that the estimated cost and effort required to make PDFs of papers or videos provided by third parties prior to September 2018 compliant with WCAG2.1/EN 301 549 is not currently feasible to undertake. However, Cork County Council is committed to ensuring all our content is as accessible as possible. Please contact the Cork County Council if there is any inaccessible content that was published to our site prior to September 2018 that you wish to receive in accessible format and we will endeavour to assist you.

Preparation of this accessibility statement

This statement was prepared on 21th June 2022. In preparation for this statement an evaluation of the website’s compliance with the requirements of Directive (EU) 2016/2102 was carried out by way of a self-assessment by Cork County Council against WCAG 2.1 This assessment was carried out with the assistance of an online accessibility management tool and other tools. Tools used during this assessment included the Monsido Web Accessibility Platform and Recite Me screen reader, Colour Contrast Analyser, Chrome Developer Tools and Adobe Acrobat Pro.

The statement was last reviewed on 21st June 2022.

Feedback and contact information

Cork County Council is committed to ensuring digital accessibility for persons with disabilities. We welcome feedback on the accessibility of this website.

If you have a comments or complaint about the accessibility of this website, please email us at corporateservices@corkcoco.ie .

If you wish to request particular content in an accessible format please include the following details:

  • Your required format.
  • The content you wish to receive (please include the url of the content)
  • Your name and email address.

We will make all reasonable efforts to fulfil your request.

Access Officer

Queries and complaints about accessibility are dealt with by our Access Officer, whose role is to provide or arrange for and coordinate assistance and guidance to persons with disabilities accessing the services we provide. Our Access Officer may be contacted by phone at (021) - 4285133 or email at corporateservices@corkcoco.ie .

Enforcement procedure

If you are not happy about our response to your complaint, you can ask the Ombudsman to look into your complaint. Here is contact information and guidance on making a complaint from the Office of the Ombudsman.