Covid- 19 Service Update
More than 120 Council services, including Environment services can be accessed online at yourcouncil.ie. Queries will continue to be taken by telephone, post and email, please see below link for a list of contact details.
Cork County Council will continue to deliver a wide range of environmental and veterinary services including:
- Environmental Licensing
- Environmental Awareness & Community Programmes
- Please see link for a full status update on Environment and Fire Safety Community Awareness & Grant Programme
- Monitoring and Enforcement
- Civic Amenity Sites and Bring Banks*
- Litter wardens and Waste Enforcement
- Veterinary Inspections
- Dog Warden service, animal welfare
- Solid Fuel Inspections
- Pollution complaints
- Access to Information on Environment (AIE) requests
For a comprehensive list of contact details for use during the Covid-19 emergency please see the information below:
Cork County Council Environmental Services during COVID-19 - Information for the General Public.
Enquiries, Reporting and Making a Pollution Complaint:
- Civic Amenity Sites & Recycling* – Email: firstname.lastname@example.org Tel: (021) 4285518
- Waste & Litter complaints – Email email@example.com Tel: (021) 4285518
- Other Waste Enquiries – Email firstname.lastname@example.org Tel: (021) 4532700
- Water, Air, Noise, Agric, other … – Email email@example.com Tel: (021) 4532700
- Veterinary/Animal Welfare – Email firstname.lastname@example.org Tel: (021)4285405
- Access to Information on the Environment (AIE) – Email email@example.com or Tel: (021) 4532700
You can also make a range of environmental enquiries and reports via YourCouncil.ie
*Civic Amenity (CA) Sites will from Monday 18th May, 2020 return to accepting the full range of waste materials accepted before Covid-19 restrictions were introduced.
Cork County Council will have additional staff on site to control traffic and ensure social distancing is maintained. This may result in delays at peak times. Opening times, charges and services available at each site can be found at the following link: Waste & Recyling.
The following conditions will continue to apply:
- Black bag waste for disposal should have the bag tied securely and then placed into a second bag and tied before arrival at the Civic Amenity Site.
- Only one person per vehicle can enter the site.
- All customers must place the waste into the receptacles themselves. Civic Amenity Site operatives will not be able to assist.
- A €3.00 entry fee will apply for all CA site visits
- Payment for black bag waste will be on a price of €4.00 per bag. Weighing will not be possible as it increases the handling required.
- Payment for domestic green waste* is €5.00 for up to three bags. The waste must be removed from bags at the point of disposal.
- Fees for other waste materials will be as displayed at each site and can be viewed at Cork County Council Civic Amenity Sites.
- Physical distancing of a minimum 2m must be observed by all customers.
- Customers are requested to bring the exact payment for the waste that they are bringing to site.
*In the interest of staying safe and protecting the environment householders are encouraged to compost green garden waste. For tips and guidance go to stopfoodwast.ie.
The Environment Department monitors, analyses and reports on the quality of air, water and waste water in County Cork, in accordance with EU and national legislation.
It also provides information on environmental matters to the public and to other County Council departments. The overall purpose of the Department is "protecting and enhancing our environment for present and future generations."