Cork County Council COVID-19 Community Support Programme has been established to enable the coordination of a multi-agency response in the delivery of much-needed services to vulnerable citizens across County Cork.

Leading Ireland’s largest county, Cork County Council, through its programme, will ensure that the wide variety of groups working across the county to assist those in need, will do so in an organized, collaborative and targeted way.  The Council’s COVID-19 Community Support Programme will ensure the very best use of the many resources assisting vulnerable persons with their daily needs at this unprecedented time, whether that is by collecting medication, food shopping, social support or making contact at what might be a lonely time for many.

On Sunday 29th March 2020, the Chief Executive of Cork County Council convened (by teleconference) the first meeting of the Cork County Council COVID-19 Community Support Response Forum which committed fully to supporting the Council in delivering on its COVID-19 Community Support Programme. This Forum represents a multi-agency approach comprising senior representatives of both Statutory and Voluntary agencies operating across Cork County, and its important work will ensure commitment and consistency in terms of delivery of the Programme.

The reach of the range of organisations involved is county-wide, among them An Garda Siochana, HSE South, local development companies, An Post, the Civil Defence plus many more voluntary groups, whose rich local knowledge and wealth of experience will feed into a single contact point and system, established by Cork County Council.

Cork County Council has provided a dedicated Community Call Helpline which is a FREE contact number 1800 805 819 with lines open from 9.00am to 5:00pm seven days a week. Those calling from outside of Ireland seeking assistance for a relative or friend should call +353 21 4285517

You can also email us at or text us at (085) 8709010.


Community Call Helpline Privacy Notice

Covid 19 Support Forum

Information is collected by Cork County Council to allow us to respond to your request for assistance.   Cork County Council has set up this forum as directed by Government during this public health emergency and has a statutory basis for providing this service under Section 66 of the Local Government Act 2001.

In order for us to fulfil your request it may be necessary for us to share your contact details with the relevant local community responders and their agents to allow them to assist you during this time.

Community Responders which are providing support through this forum include:

Avondhu Blackwater Partnership
Ballyhoura Development
West Cork Development Partnership
IRD Duhallow
SECAD Partnership
An Gárda Síochána
Health Service Executive
Cork County Fire Services
Red Cross
Local Link Cork
Community Welfare Service
Cork Volunteer Centre
Irish Farmers Association
Age Friendly Alliance
Citizens Information
An Post
Comhar na nOileán
Údarás na Gaeltachta

The protection of your personal data is a key priority for the Council and your data will be processed in line with our privacy statement.  All personal data submitted will be deleted at the end of this public health crisis.

If you have any further data protection queries please email  or write to the Data Protection Officer, Cork County Council, County Hall, Carrigrohane Road Cork, Ireland.

How to Volunteer

Department of Rural  Community Development COVID-19 Local Authority Volunteer Guidance Flyer

Community Call National Leaflet

Please click the following link for the Community Call National Leaflet.

Self-isolation means staying indoors in a room on your own if possible, and completely avoiding contact with other people, including others in your household. It applies to people with laboratory confirmed COVID-19 and to those with suspected COVID-19.

For more information visit:

Mna Feasa Women's Domestic Violence Project, Helpline open Monday to Friday - 021- 4211757; Live chat via web site: or email service: All available between 10 a.m. and 4 p.m.

Cuanlee Refuge provides safe and secure, short-term emergency accommodation for women and children experiencing domestic abuse. Cuanlee’s helpline service is available 24 hours a day, 7 days a week.  Contact details: 021-4277698 Email: Website:

OSSCork (One Stop Shop) is a domestic violence information resource centre. The primary objective is to offer emotional and practical support to all victims of domestic abuse (including Men and Women over the age of 18 years) who have or are currently experiencing domestic violence. We provide information, support, advice, advocacy and accompaniment. Services available through our Freephone helpline, e-mail and one-to-one support sessions either by appointment or walk-in. OSSCork is open between the hours of 9 – 5 Monday – Friday. Freephone number is: 1800 497 497. Check us out on Facebook and Twitter @OSSCork.
Good Shepherd Cork - Edel House: Emergency residential hostel offering accommodation and support for women, young girls and children who are homeless.
Contact Details: 021-4274240

YANA, North Cork Domestic Violence Project –Domestic Violence Project
Unit E, Springmount Business Centre, Market Square, Mallow, Co. Cork
Contact: 022-53915

West Cork Women Against Violence Project
Harbour View, Bantry
Contact: 027-53847 / 086-8359024

Liberty Street House: TUSLA Domestic Violence Social Work service is based at Liberty Street House. This provides a direct social work service to women who are/have experienced domestic violence. It offers practical and emotional support to women living with domestic violence and endeavours to be responsive to the needs and interests of women and children experiencing domestic violence.
Contact details: Liberty Street House, 18 Liberty Street, Cork telephone 021-4921728.

Emotional Support Service. FREEPHONE: 116 123 or email:

Aware Helpline
Listening service for people with depression or those concerned about family or friends. CALL FREE: 1800 804 848 (10am-10pm) or visit

Pieta House
24/7 Free therapeutic support for those in suicidal distress or those who engage in self harm. CALL FREE: 1800 247 247 / Text HELP to 51444 or visit

Your mental health
Advice on how to mind your mental health during the coronavirus outbreak. Tel: 1800 111 888 or visit

Peer support groups for over 18s who may struggle with any aspect of their mental health. LOW CALL: 1890 474 474 or visit

Covid-19 support for older people CALL: 0818 222 024 (8am to 8pm Monday to Friday) or visit

Confidential line for children and young people. CALL FREE: 1800 666 666 Free (24/7). Text Talk to 50101 (Free) 10am-4am or visit